IT glue integration.

[James French]

Hi,

We are looking at taking on IT glue to work alongside our jira service desk.  Just wondering if any one has managed to set up an integration?  Not been able to find anything about it yet so any help would be appreciated.

Thanks

[Nadhila Savira]

Hi James,

I personally never used IT Glue and never seen our customers integrate JSM with it. Perhaps if they support webhook, you can set up something with that?

On our side, we can have Webhooks and Incoming Webhooks, the latter is possible by our Automation functionality.

In case you use this, here's a helpful article about Working with incoming webhook data in Automation for Jira.