Impossible to change server of endpoint central

[IT Operations]

How can I change the Endpoint Central server from cloud to on-premise?

In the "Setup Server" screen, I can only Authorize, Run Sync, or View Synced Assets.

I need to reset the current configurations. How do I do it?

[Robin Stemmers]

HI

I have the same issue.

I installed the End Point Central app from market place. When I tried to configure it, I couldn't change the URL to point to our instance of EPC.

I would love to know how to change this.

[Chris N]

This is still an issue with no resolution. I can't change the server within Jira to point to the correct server, even with deauthorizing and reauthorizing. It uses the old data. Not sure where to change said data.

[Ryan Krull]

@IT Operations -
I have the same issue right now but the opposite way.
We had on-prem server for EC and switched to cloud.

I have a ticket open with EC but they haven't had a good solution yet.

[Marc - Devoteam]

Hi @IT Operations 

Welcome to the community.

I think you have ended up on a wrong platform, this is the community on Atlassian Software and not Endpoint Central.

I think your question should be directed to their community or support.