I'd like to have a channel per project on Jira, for team members to see existing issues/tickets and their status. I've got a notifications channel set up, but that's not quite what I'm looking for.
Hi @Mika Steyn ,
The agent triage channel might provide what you're looking for, it does currently have a limitation of only 1 triage channel per JSM project.
Alternatively if just informational you can write an automation rule to list the open tickets and their status in each project to their team's channel on a scheduled basis
Thank so much, Christopher! It will only be informational. Any tips on writing the automation rule?
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