Jira Service Management : Missing resolved issues in Object Graph

[lino]

If I look at the Object Graph view of an Object, under the Linked Issue tab, all the Resolved Issues are missing. Only the Open Issues are shown.

Then, when looking at an Object directly in Assets, the same thing happens in Linked Issues, but this time there is an option to show or hide Resolved Issues.

We use an Object Custom Field in our Issues, with a dropdown of Attributes. It's very useful as we can quickly see all the latest Status and information of an Object directly inside the issue. We should also be able to see the latest issues relating to that object thru the Object Graph, but as I shown, it's limited to resolved Issues.

Anyway to show Resolved Issues in Object Graph view?

[Fabian Lim]

Hi @Lino Cipresso

Welcome to the community!

Just like you have discovered, this is not possible.  I would suggest you raise this an feature request. Here you can find the details: https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html

Regards,

Fabian

[lino]

Will do. Thank you @Fabian Lim