Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Populate multi select list from string using Automation

Tim Finch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 17, 2025 edited

Hello All,

I have a challenge...

I have a jira automation that pulls a set of values in a string "Value 1, Value 2, Value 3 etc"

I then have a multiselect list with those values.
I am trying to write an automation:

* when value of string changes
* Edit multi select list and select all values in the string.

I've got it working for a single value, but as soon as I add a second value to the string Jira automations can't handle it an rather than selecting a second option, clears all options.

Any ideas how I can get the automation to get all values in the string and populate the multiselect choices?

1 answer

1 accepted

1 vote
Answer accepted
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 17, 2025

Hi @Tim Finch 

Welcome to the community.

You would use an advanced JSON action to do this.

Store your values in a variable.

Then edit the multi select field by using the more actions, to use JSON.

Example, I did this on retaining the already available fix version;

{
"update": {
"fixVersions": [
{ "add": {"name" : "{{ExistingFixVersion}}" }
}
]
}
}

Some more info: https://support.atlassian.com/automation/kb/how-to-update-a-select-field-multiple-from-the-content-of-other-fields/ 

Tim Finch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 17, 2025

Thanks @Marc - Devoteam 

I managed to get it working with a variation of that...


{
"update": {
"customfield_10869": [
{{#issue.customfield_10899.split(", ")}}{"add":{"value":"{{.}}"}}{{^last}},{{/}}{{/}}
]
}
}

Like 2 people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
atlassian, mindful member, mindful member badge, atlassian community, community kudos, community giveaway, atlassian swag, community values, empathy and kindness, badge challenge, atlassian learning, community engagement, swag giveaway

Earn a Badge, Win a Prize 🎁

Earning the Mindful Member badge proves you know how to lead with kindness, plus it enters you into a giveaway for exclusive Atlassian swag. Take the quiz, grab the badge, and comment on our announcement article to spread the good vibes!

Start here
AUG Leaders

Atlassian Community Events