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1 Slack workspace with multiple assist + JSM

Kevin Lim
Kevin Lim
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January 31, 2024

Is it possible to connect atlassian assist with more than 1 JSM and linked to 1 slack workspace?

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Viktoryia K_
Viktoryia K_
Contributor
February 1, 2024

Hello @Kevin Lim 
I just tested, one WORKSPACE can be linked to different JSM projects.

Only Agent channel will be different for each project.

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Viktoryia K_
Viktoryia K_
Contributor
February 1, 2024

*More precisely, it creates a new agent and request channel.

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Kevin Lim
Kevin Lim
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February 21, 2024

so this following is do-able?

multiple JSM -> 1 slack workplace -> multiple slack channel via assist for each JSM

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Viktoryia K_
Viktoryia K_
Contributor
February 22, 2024

Yes, this following is do-able

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