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Add the reporter in the "approvers" field

Michaël Monserrat
Contributor
October 23, 2020

Hello,

With Automation I would like to add the reporter in the "approvers" field.

I have tested different combinations, but I can't find the right syntax for JSON.

Thank you, in advance, for your help.

Best regards.

1 answer

1 accepted

1 vote
Answer accepted
Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 23, 2020

Hi @Michaël Monserrat,

You actually don't need to use the advanced option, you can use the smart value {{issue.Reporter}}:

Capture d’écran 2020-10-23 à 11.52.51.png

Hope this helps!

- Manon

Michaël Monserrat
Contributor
October 23, 2020

Hi @Manon Soubies-Camy 

Very good news.

Reading the description of the field "Type to find matching users..." and seeing the list proposed when I clicked in the field, I didn't think it was possible to enter a value outside the list!

image.pngThank you for your response!

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