Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can an alert be created when a jira ticket gets deleted ?

Karthik Sriraman
Contributor
May 29, 2020

Hi Team,

 

Is there any available option in Jira cloud Support Desk to create an alert when any of the jira ticket gets deleted ?

We recently had a situation where one of the tickets got deleted and we did not know how , when and by whom it got deleted.

 

Thanks

Karthik

2 answers

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
September 24, 2020

Hi @Karthik Sriraman ,

There are marketplace apps that provide you audit log for deleted issues.

https://marketplace.atlassian.com/search?hosting=cloud&query=deleted%20issues

0 votes
Tadas Apulskis May 29, 2020

You can use project automation for this for example to alert or tu send an email 

image.png

Karthik Sriraman
Contributor
May 31, 2020

Hi ,

 

In the automation page under Jira Support desk (cloud) am not able to find an option called "Issue Deleted" under Triggers

 

Thanks

Tadas Apulskis November 16, 2020

@Karthik Sriraman it's probably under Project automation could you post a screenshot of what you are able to see?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events