Hi, I'm searching a way to get an organization (customfield_10002) id using Rest API.

[Ilia Rahmilov]

The scenario is:
Ticket are opened automatically using a API,
when opening the ticket I know the name of the organization but not the id.
I would like to search for the organization id using the name I already have.

couldn't find the way.
Does anyone know of any way I could extract the organization ID based on the organization name using api?

[Rilwan Ahmed]

Hi @Ilia Rahmilov ,

Welcome to the community !!

Go to your service project settings --> Customers. 
You can see the Organizations mapped to your project. Click on the name and new page opens. It will have the ID

        

[Rilwan Ahmed]

To see all the organization in your Jira instance, go to Admin settings --> Products --> Organization. 

Direct url: https://<baseURL>.atlassian.net/jira/settings/products/servicedesk/organizations

[Ilia Rahmilov]

Hi Rilwan,

I need to find it with API, not with the GUI.
Is it possible?

THX

[Sandhya Thottamkara]

Hi Ilia, 

You may try using this experimental api - 

GET /rest/servicedeskapi/organization

Cheers!
Sandhya

[Ilia Rahmilov]

Hi Sandhya,

The experimental api does not have the option to search organization by its name.

still stuck.

Thank you  

[Sandhya Thottamkara]

Hey Ilia,

Yes, unfortunately this cannot take name as a parameter and get you the results for organization id. We do not have an api for this as of now.

Cheers!
Sandhya

[Rilwan Ahmed]

Hi @Ilia Rahmilov ,

All possibilities regarding Organization api is explained in 

https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-group-organization

[Ilia Rahmilov]

Thank you,
hopefully this option will added in the future