Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How do I change text on the SD portal page?

Ton Akveld
Ton Akveld June 30, 2022

Welcome! You can submit...

Project settings under service desk project > Portal settings > Service desk information (name and introduction text) 

is an show-only field, I can't edit it. 

What am I doin wrong?

 

Please advise,

Schermafbeelding 2022-06-28 140459.jpg

Answer
Watch
Like Be the first to like this
300 views

1 answer

1 accepted

4 votes
Answer accepted
Dave Mathijs
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 30, 2022

Hi @Ton Akveld , you need project admin permissions to make the changes.

View More Comments
Ton Akveld
Ton Akveld June 30, 2022

Hi Dave,

Thanks for your prompt reply.

Being an administrator I thought I already had those permissions. Under People I found I missed a role, which I fortunately could assign myself!

So all okidoki!

Regards,

Ton

Like • Dave Mathijs likes this
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events