How do I restrict the people listed in a People field?

[Paul Benati]

I have created a customer People field in my request type and named it "Work it".  I'd like to restrict "Work it" to only people within my company.  How can I do that?

[Angélica Luz · Accepted solution]

Hello Paul,

Thank you for reaching out to Atlassian Community!

As per the details you provided, you would like to list specific people when using a "People" field on a next-gen Service Desk project, please correct me if I'm wrong.

If so, I'm afraid that it won't be possible, since there are no many options in configuring the field in next-gen.

For classic projects, it's possible to restrict using a "User Picker (single user)" custom field. For that, you can follow the steps 1 to 7 of the article below:

•  How to add a specific list of approvers

If you have any other questions, please let know.

Regards,
Angélica

[Paul Benati]

Angelica,

Thanks for your reply!  Is this feature on the roadmap for Next Gen?

- Paul

[Angélica Luz]

I didn't find any suggestions for that, so I created a new feature request:

- Ability to configure "People" field in next-gen projects 

Please, click on vote and watch to receive updates and feel free to add a comment with more details about why this feature is important for your environment.