How to add image to "Help and instructions" in a request type of jira service desk

[Henk Smets]

It is possible to add an url. Is it also possible to add an image?

[Angélica Luz · Accepted solution]

Hello Henk,

It's possible to add URLs to the Help and Instructions field, but I'm afraid that images will not work.
As it uses wiki markup, I tried to add images but it shows an error, so the field does not support it.
To add an URL you can use the format:

[Google|https://www.google.com]

Regards,
Angélica

[Henk Smets]

Thank you Angélica. I understand. Is this possible with the JSD extensions?

[Katarzyna]

Hi Henk,

Here you can find documentation about field help formatting. But remember that it only works with Dynamic Forms feature. So firstly you must add fields to our configuration (not to the Request type in standard JSD).

Cheers,

Kate