Would anyone happen to know if we can add the "Was this helpful?" options to pages that appear for customers in a JSM portal? I'm especially looking for the "Provide feedback about this article" option that's currently present at the bottom of pages in https://support.atlassian.com/
I just provided some feedback to Atlassian on https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms/ , and I really like how clicking on "Provide feedback about this article" creates a pop-up form for users to fill out. I'm assuming that filling out the pop-up generates a ticket for the documentation team, which is a feature that I would very much like to have for my JSM project.
Hi @Diana C I found this Suggestion submitted to Atlassian in their Jira system which sounds like what you're looking for: JSDCLOUD-12983
Feel free to vote for and watch it for updates.
Hope that helps.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.