How to manage accounts OF JIRA and how to verify local domain or IP for manage accounts in jira.

[Pablo vaidya]

Aslo how to set up in resolv.conf file. I want to TXT add for verification hot it is work

[Pramodh M]

Hi @Pablo vaidya 

Welcome to the Community!

I assume you may be looking for this documentation.

https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts

Are you facing any challenges in verifying the domain?

Thanks

[Pablo vaidya]

Thank you for reply.

Yes facing some issues like i follow the step for domain verification. In Documentation after change DNS setting wait for 72 hours, but after 72 hours my domain is not verify. what should i do. I use MidPoint IAM System and target system is JIRA. 

[Pramodh M]

@Pablo vaidya 

May I know which domain manager you are using?

If you are using any internal domain, please ensure the text record is public.

Thanks

[Pablo vaidya]

Can JIRA USER MANAGEMENT API also need a Domain verification?

[Joseph Chung Yin]

@Pablo vaidya -

Welcome to the community.  To supplement what @Pramodh M response, are you using Atlassian Guards (formally know as Atlassian Access) against your site(s)?  This is the only way that I know of that allows one to use one's own IDP for account managment.

If so, you should also create a support request with Atlassian Support (https://support.atlassian.com) for the support team to address your ask directly.

Best, Joseph Chung Yin