Hi Community,
In a cloud Service Desk new generation project the reporter field show all users available in jira, independent of the project.
i want to restric this user list to display only agents and customers assigned in the project .
Is it possible or this standard field always display all available users in Jira
The reporter is limited to people who can create issues in the project in the background, plus customers if it's a JSD project.
I suspect your permission scheme is open, allowing everyone create permission.
Thanks Nic,
do you know how to change this propery or where can i found related information?
Regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Go to the project admin section for that project, and check what the permissions are.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
This does not resolve the issue. This is a noted limitation of Jira and is referenced in several change requests for the system.
https://jira.atlassian.com/browse/JRASERVER-36896
https://jira.atlassian.com/browse/JRASERVER-42446
https://jira.atlassian.com/browse/JRACLOUD-36896
https://jira.atlassian.com/browse/JRASERVER-7467
Unless you know a workaround. I've been looking at this issue for a while now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Is it possible to use scriptrunner to restrict the users returned in the reporter field in a specific project, to a specific user group?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.