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How to restrict users appearing in "reporter" field

Javier Jimenez October 28, 2019

Hi Community,

In a cloud Service Desk new generation project the reporter field show all users available in jira, independent of the project.

i want to restric this user list to display only agents and customers assigned in the project .

Is it possible or this standard field always display all available users in Jira

 

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Nic Brough -Adaptavist-
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October 29, 2019

The reporter is limited to people who can create issues in the project in the background, plus customers if it's a JSD project.

I suspect your permission scheme is open, allowing everyone create permission.

Javier Jimenez October 29, 2019

Thanks Nic,

do you know how to change this propery or where can i found related information?

 

Regards

Nic Brough -Adaptavist-
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October 29, 2019

Go to the project admin section for that project, and check what the permissions are.

Nick Reinhart
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January 17, 2020

This does not resolve the issue. This is a noted limitation of Jira and is referenced in several change requests for the system. 

https://jira.atlassian.com/browse/JRASERVER-36896

https://jira.atlassian.com/browse/JRASERVER-42446

https://jira.atlassian.com/browse/JRACLOUD-36896

https://jira.atlassian.com/browse/JRASERVER-7467

 

Unless you know a workaround. I've been looking at this issue for a while now

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James Brown August 3, 2021

Is it possible to use scriptrunner to restrict the users returned in the reporter field in a specific project, to a specific user group?

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