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How to stop Admin Notifications for a period of time?

Alicia.Peebles March 13, 2024

Our directory has users going back to 2015, we are looking to do a mass clean-up of the directory.  When you delete an Atlassian account all Administrators will get an email that the account has been deleted and when the account is deleted (after the 14 days).

 

This is going to create a massive number of emails being generated.  Is there any way to stop Administrators from getting notifications of deleted accounts or just to stop them for a period of time?

1 answer

1 accepted

2 votes
Answer accepted
Zoey Wang
Community Champion
March 14, 2024

Hi @Alicia.Peebles 

There is no way to prevent deactivation or deletion notifications from Atlassian. This requirement was raised 2 years ago but still has not been resolved yet. 

Workaround suggested: filter out the emails by 

  • Email titles: "Your Atlassian account has been deactivated", "Your Atlassian account will be permanently deleted"
  • Email senders: noreply+<letters and numbers>@am.atlassian.com

 

hope that helps.

Alicia.Peebles March 14, 2024

Thank you @Zoey Wang !  I thought that was the answer and I have voted on the Atlassian ticket.  :). 

 

Like Zoey Wang likes this

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