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Is there a limit to Jira Collaborators in a JSM Project?

gstoesz
Contributor
February 22, 2023

Is there a max number of Jira users that can be added to a JSM project as a collaborator? 

I'm running into some of my Jira users are not able to view JSM issues despite having the same permission setup as other Jira users that can.  

I'm trying to understand if there is a max number of Jira users that can be in the Service Collaborator group on any one project. 

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Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 22, 2023

Hi @gstoesz ,

there shouldn't be a limit I think. Are you sure, that the users have a valid JSW / JWM license?

gstoesz
Contributor
February 27, 2023

Thank you, for your response. Knowing that it's not a limit I was able to dig a little deeper and there was a configuration issue in the JSM project that was preventing my users from seeing the issues. 

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