Is there a limit to the number of people you can "share" with on a ticket in the Help Desk Portal?

[Paiton Swaim]

We have business users that are submitting tickets often and want to utilize the "Share" function on the help desk portal. Is there a known limit on how many individuals can be on this notification list? 

[Brant Schroeder · Accepted solution]

@Paiton Swaim Welcome to the Atlassian community.

I am not aware of any limitations.  Is there a number you are concerned about?   I have had issues that have had several hundred people on it before.  Majority of the issues we have only have a handful of additional individuals.

[Paiton Swaim]

Hello! Thank you for the speedy response. 

No, I don't have a number in mind per se. We are not yet using the "organization" function so it is just one-off people sharing the ticket with other individuals. In other software I have worked with there are random limits on these sort of things so I wanted to check before we accidentally ran into it. 

When you have done several hundred people, I assume that was using the organization option? 

[Brant Schroeder]

@Paiton Swaim Not it was not using the organization option.  These were individuals that were on the email cc when it was submitted.  I did not hear of any issues other than some individuals wanting to be removed so they would not receive responses from everyone coming through.  

[Paiton Swaim]

Oh! Nice. Okay that is good to know. 

Thank you for the help!