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Jira- Service Desck Come togliere la frase "come possiamo aiutarti" preimpostata

julia casagrande April 1, 2025

Ciao, 

vorrei sapere come togliere la frase  come possiamo aiutarti all'interno del mio portale di service desk? 
è tra la descrizione che ho scritto io, e il tipo di richiesta. è una frase che non ho scritto io, che c'era già.... e non mi piace. qualcuno riesci ad aiutarmi?

 

 

1 answer

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Dan Breyen
Community Champion
April 1, 2025

Hi @julia casagrande I don't know exactly what you are seeing without a screenshot, but are your referring to the Home Page Title?  As an Administrator on the main portal page, you can click the 'Customize' button in the upper right hand corner and change the title.

If you're referring to your "Introduction Text", this as well as your Portal Name can be changed in your Project Settings under "Channels & self service / Portal".  On the Portal Configuration tab, you should be able to change those two items.

I may not be understanding what you are trying to change, if so, could you post a screenshot?

Hope that helps.

 

julia casagrande April 8, 2025

Screenshot 2025-04-08 alle 16.59.06.png

julia casagrande April 8, 2025

It's only this "phrase" COME POSSIAMO AIUTARTI? 

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