List of users in the approver field

[Laurent Souza Ferreira]

Hello community!

A help please!

I have a portal for requesting payments, customers are active and able to request payments and refunds, however, there is a new requirement, appoint an approving manager. I already have a field to indicate the approver, however, the users being as customers, the list with the approvers does not appear.

[Ivan Lima · Accepted solution]

Hi @Laurent Souza Ferreira, have a look at https://support.atlassian.com/jira-service-management-cloud/docs/allow-customers-to-choose-approvers/.

[Laurent Souza Ferreira]

Thank you!!!!