Permissions questions for Exam

[gregory.wallace]

I'm not able to grasp the permissions questions for ACP-620. 

How does JSM choose the hierarchy or who gets tickets according to components? 

[Oliver Siebenmarck _Polymetis Apps_ · Accepted solution]

Hi @gregory_wallace ,

Could you elaborate a bit on what exactly you are with? Especially the question about hierarchy is a bit vague to give you a good answer.

As for components: They can have a component lead and a default assignee. The component lead is always a person, the default assignee is always one of these: 

• Component lead
• Project lead
• Project default
• Unassigned

If you create an issue with a component set and you have set the default assignee for that component, that's to whom the issue will be assigned. 

Hope that helps and good luck with the exam!
 Oliver

[gregory.wallace]

@Oliver Siebenmarck _Polymetis Apps_ 

This answers my question to a degree. What if there's a ticket with multiple components for 1 issue? who gets it then? The component lead or the default assignee?

[Robert Wen_Cprime_]

For issues with more than one component, Jira goes looks at the components in alphabetical order.

For example, if A is set to default assignee, and B is set to component lead, Jira will look at the settings for A, and then B.

[gregory.wallace]

@Robert Wen_Cprime_ 

thank you!