I have an automation rule that sets the Summary for issues of a given request type:
{{issue.summary}} by {{issue.reporter.displayName}} - {{customfield_12570.value}}
The placeholder {{customfield_12570.value}} worked fine with a field of type Checkbox, but now I have an Assets Custom Field there instead and getting the values is a bit more complicated.
In the REST view, the new field appears like this:
"customfield_12693": [
{
"workspaceId": "869e85a4-ad59-462f-8b36-6dec6f057aaf",
"id": "869e85a4-ad59-462f-8b36-6dec6f057aaf:15",
"objectId": "15"
},
I wonder if there is some way to get the object name from the objectId and use that in a placeholder.
Can you share a sceeenshot of the object so we can see all attributes. Normally you would target an object customfield by targeting the actual attribute like customfield_xxx.attributename but this can vary based on the attribute being as simple as a name or reference for example. A screenshot would help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The following should work:
{{issue.summary}} by {{issue.reporter.displayName}} - {{customfield_12570.Name}}
Let me know if this worked and if this solved your issue please accept this answer.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.