Project Management Tool - Bug Tracking, Issues History and Worklogs app wanted

[zacharoula_brinia]

Hello,

I am working on a software development company-managed project with customized statuses and workflows in an agile scrum board. We need an application to track bugs by epics, etc., get insights for the history and reports of the issues, and also have the worklogs of the assignees if applicable.

Any good suggestion?

Thank you.

[Iryna Komarnitska_SaaSJet_]

Hi @zacharoula_brinia ,

My team has created Issue Creator for Jira Cloud app that optimizes the process of bug report creation.

You can easily take screenshots, add annotations, and attach visual web elements directly to Jira tasks.

Explain all your thoughts visually and turn them into Jira tasks in a few clicks.

We invite you to try the app!

[Yuliia_Borivets__SaaSJet_]

Hi @zacharoula_brinia 

I can suggest Issue History for Jira app from my team. It's a diary of all past activities, and you can customize it according to your needs:

-add any custom/standard field to the columns and track changes for it

-filter by project, assignee, sprint, etc

-set flexible dates for your report

You can gain a lot of insights into the user activity:

• What changes were made, when, and by whom
• For bug tracking, you can look at status transitions when issues go back (for example, "In Testing"-"To Do)
• Get a time log on Jira issues for a specific period

Additionally, it's possible to track and restore deleted issues + revert the changes made to the task description

You can check if the app will fit your needs with:

Free online demo

30-day free trial

Demo call with our expert

[Valeriia_Havrylenko_SaaSJet]

Hi @zacharoula_brinia  👋

As an alternative , I guess you can try Time in Status for Jira Cloud. The primary purpose is to help teams gather valuable data about the lifecycle of your issues in Jira. Add-on allows you to measure and visualize the time spent in each status, such as "Open," "In Progress," "In Review," and "Closed," and provide 7 types of reports to help you identify areas for improvement. Add-on developed by my team.



Also Time Between Statuses will be an option for you too. This add-on, which measures connections in the workflow, through a transition time in specific issues. You can count Cycle and Lead Time by setting start/stop and pause statuses in the configuration manager. To detail the calculation conditions you should select the first/last transition to/from status. This add-on also developed by my team.

Add-ons have a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌
Valeriia

[Mehmet A _Bloompeak_]

Hi @zacharoula_brinia

As an alternative, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, you can have a look at Status Time Reports How to Videos.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Free.

Hope it helps.

[zacharoula_brinia]

Thank you for your reply. Can I see the issues per Epic without using the advanced search for each epic?

[Emre Toptancı _OBSS_]

Hello @zacharoula_brinia

Our team at OBSS built Timepiece - Time in Status for Jira exactly for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. 

   

You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

  

Timepiece - Time in Status for Jira

EmreT

[Rahul_RVS]

Hi @zacharoula_brinia 

You can try out the app built by my team,

Agile Tools

The app has the following features which will meet all your use cases.

1) Links/Portfolio/Advanced Roadmaps Hierarchy :- View/Manage roll up for hierarchy (up to 10 levels), based on your Portfolio/Advanced Roadmaps/Issue Links parent child relationship.

2) Epic Hierarchy :- View/Manage roll up for standard Jira hierarchy. Epic -> User Story -> Subtask

3) Time in Status :- More than 20+ Time in Status reports to track issues.

4) Worklogs Report :- Track time spent by resources with multiple filters / category / grouping features

5) Timesheet :- View/Enter your time spent for multiple days

[zacharoula_brinia]

How do you start with this one?

Thank you.

[Rahul_RVS]

Thanks @zacharoula_brinia for your reply.
Our support team will help with the scheduled demo.

Pls do reach out for any further queries.

Thanks