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Project name and Project logo are not updated in Customer Portal

Nedzad Hodzic
Nedzad Hodzic January 7, 2021

Hello all,

I've just seen that the service project name and logo are not updated in the service desk customer portal. This applies to existing project.

 

Thanks

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Benjamin
Benjamin
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January 7, 2021

Hi Semir,

Just verified. It does change. Are you making the changes in the portal settings? The project settings is for internal change.

Mine change on the spot. 

 

-Ben

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Nedzad Hodzic
Nedzad Hodzic January 11, 2021

Hi Benjamin,

Yes, that was the case, I wasn't making changes in the portal settings. Thanks for the fast reply.

Best,

Semir

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