Reporting time spent by organization

[Maribel Pinillos]

Hello,

I 'm trying to find out how to report time spent by "Organization" in JSM monthly.

I found a gadget for that, but It only appears "Informer". How can I add "Organization" instead of "informer" in that report?

Or maybe another eas

Thanks for your help!

[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Maribel Pinillos ,

If you are looking for the time spent in status(e.g "waiting for support" time ) per organization then you can use Status Time Jira app developed by our team. By default it displays time spent on each status for each issue. But it has grouping feature in which you can get sum/average time spent on statuses per organization. Just select "Report type: Sum" and "Group by organization" as in the below screenshot.

Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

[Maribel Pinillos]

Thanks!

[Rahul_RVS · Accepted solution]

Hi @Maribel Pinillos 

s an alternative you can also try out our plugin,

Agile Tools : Epic Tree & Time in Status 

The app has multiple features. You can view view the time entered by the resources and also view time in status for the issues.

• Worklogs Report - With multiple filtering and grouping features
• More than 8 types of Time in Status Reports. Excel Export available for all status reports.
  
  • Time in Status
  • Time with Assignee
  • Time in Status with Assignee
  • Time with Assignee per Status
  • Status/Assignee Count
  • Multiple Transition Reports
  • Avg Time reports
• Epic Hierarchy / Sum Up (Standard Jira Hierarchy Epic -> Story -> SubTask)
• Link Hierarchy / Sum Up (Hierarchy based on your issue link, upto 10 level deep)
• Timesheet Entry screen

[Maribel Pinillos]

Thanks,

[Martins Vanags -eazyBI- · Accepted solution]

Hi @Maribel Pinillos 

How do you measure "Time spent" exactly in your Jira Service Management projects?

Is it time between certain statuses or time to reach SLA?

Martins / eazyBI

[Maribel Pinillos]

Hi,

we use Tempo to track time. 
Thanks,

[Martins Vanags -eazyBI-]

In that case, you could import "Organization" as separate dimension and use to filter the eazyBI reports with "hours spent" measure which would sum the logged hours in report.

See some similar public examples here:

https://eazybi.com/accounts/1000/dashboards/27385-time-tracking

Martins / eazyBI team

[Ewa Grabowska-Ptak_SolDevelo_]

Hi @Maribel Pinillos

Do you use Jira time logs? If yes, than I would recommend you to try our tool: Worklogs - Time Tracking and Reports, you can check it out here.

Worklogs allows you to create custom reports of the time logged by your Jira users. You can filter out time logs related only to your JSM or group of people. We also have a dashboard gadget. Hope it helps!

[Zoryana Bohutska _SaaSJet_]

Hi @Maribel Pinillos 

You can try the Pivot table feature in Time in status for Jira Cloud (created by my team).