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Martiniano Neto
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December 7, 2018

How can I solve this problem?
After registering some automation rules, Jira asks me to select another user because it has been deleted.

Note: The project was created from an existing project.

JIRA.png

1 answer

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Jack Brickey
Community Champion
December 7, 2018

have you attempted to select another user for "run rule as"? The error is instructing you what to do to solve the issue. 

Martiniano Neto
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December 13, 2018

Thank you Jack Brickey! I understand the guideline: I have to choose another user. However, when I try to choose another user, the system displays "no match found".

Where, In what field do I inform the default user to display on this screen?

jira.png

Jack Brickey
Community Champion
December 13, 2018

you need to begin to type in the user name and it needs to be a Agent.

mdeguzman
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July 27, 2020

I have the same issue.  However, even if I selected a User, the automation does not work.  The workaround is to delete the automation and create it again with the same conditions.

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