Serivce Desk in Iframe

[Avi Coifman]

Hey,

we are considering the option of working with JIRA service desk in our company.

the only issue we have is that we want the service desk to be inside our internal website, so employees wont be navigated to another window.

is there is a solution? as the service desk refuses to show in iframe.

[Avi Coifman · Accepted solution]

but with widgets the customer cant follow up the case. right? he will get only mail notifications

as there is no actual login

or im wrong?

[DPKJ]

@Avi CoifmanThis page can give you some idea - https://jsd-widget.atlassian.com/

[Smita]

Can you please tell me how can I edit the widget? I have the automated code generated but not sure where do I use it.

[DPKJ]

@Avi CoifmanYou can use Service Desk Widget for this.

More details here - https://support.atlassian.com/jira-service-desk-cloud/docs/embed-a-widget-onto-a-web-page/