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Two email addresses for one jira service desk project?

Marek
Marek
Contributor
December 13, 2021

Can I have two email addresses associated with one jira service desk project?

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Jack Brickey
Jack Brickey
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December 13, 2021

On Cloud you have the one Atlassian provided and you can create one custom email.

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Marek
Marek
Contributor
December 13, 2021

Unfortunately, we need both email addresses to have our domain name in it.

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Jack Brickey
Jack Brickey
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December 13, 2021

That isn’t an option OOTB. Consider an addon like JETI or similar.

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Thomas
Thomas
Contributor
December 14, 2021

@Marek, I agree with Jack. Use JETI. It is a good and inexpensive application that will give you advanced email handling features.

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Jira Service Management
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