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What condition can I use in automation to trigger when a comment is added to a ticket?

Yair
Contributor
February 8, 2023

I want to automate a status change to tickets once they have been commented on. I cant find any conditions in the automation menu to reflect a ticket comment.

 

Thanks in advance

1 answer

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Adrian Wood
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 8, 2023

Hi @Yair

I suspect the Issue Commented trigger is what you are looking for?

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Issue-commented

Kind Regards,

Adrian

Yair
Contributor
February 9, 2023

Yes thats it! Thanks!

I was looking in the conditions but you are correct;. Will try it out.

Thanks!

Like Adrian Wood likes this

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