Why I dont succeed adding new Origination to Customer Organizations?

[Vera Valshonok]

Hi!

I dont succeed adding new Origination to Customer Organizations (please see screenshot). I am only suggested to add already excistent organizations.

[Ivan Bilobrk · Accepted solution]

@Vera Valshonok 

You are actually offered the options "Choose or create". Just type the name of the new organization, it will appear in the drop-down list with the extension "(create new)", select it, and then hit Add.

You can also go to Settings > Products > Jira Service Management > Organizations where you will have a Create organization button.

[Vera Valshonok]

Worked! Thank you, Ivan.

[Vera Valshonok]

@Ivan Bilobrk Now I add people to this customer organization, I see that they are aded, but when i reload a page, there is only one user

[Götz H]

@Vera Valshonok  If you go back to the organization overview page and click on the organization again, you should be able to see all the users in that organization