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creating new project without any customer

Lahcen
Lahcen December 28, 2020

why when creating a new service management project, the latter systematically inherits all existing customers !!

How to resolve this problèm ? tks

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Daniel Ebers
Daniel Ebers
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December 28, 2020

Hi Lahcen,

welcome to the Atlassian Community!

When you choose the setting "Customers added by agents and admins" in project settings the list will not be populated.
Doing so you will need to insert customers (add) manually, though.

Regards,
Daniel

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Lahcen
Lahcen December 28, 2020

thank you so much Daniel 

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