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i want to send JQL result as a attached Excel/pdf file to subscription

a_l_khan July 21, 2022

i want to send JQL result as a attached Excel/pdf file to subscription so that receiver of email should not log in into JIRA and just open up excel/pdf file to see result

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Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 21, 2022

@a_l_khan 

Welcome to the community.  You just need to create and save your JQL as a saved filter, and then grant your users with View right of your filter.  Afterward, your users can then subscribe to the filter and set his/her option on how often to receive the notification.

Each user will need to log into JIRA first to setup his/her subscription initially.  Once it is set, they will not be required to log in to JIRA.

The key things to remember -

  1. The users have access to the project and permission to view your save filter.
  2. In the email, it will only list the first 200 issues in the result.
  3. If you want the ability to setup subscription for a group, you will need to ensure the 'Manage Group Filter Subscriptions' global permission. This is required to set subscriptions for other user groups.

Here are a few links that you can reference -

https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/

https://www.atlassian.com/blog/jira-software/jql-the-most-flexible-way-to-search-jira-3-of-4

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

a_l_khan July 21, 2022

Thanks for reply and answer,

 

I want to achieve that result of JQL should be in excel file and should be sent as attachment to receiver(receiver should not  log into jira)

 

Thanks 

Levente Szabo _Midori_
Atlassian Partner
July 22, 2022

@a_l_khan 

Atlassian keeps postponing the delivery of Automation for Jira Cloud extensibility, however, that would make it possible to ship apps like Better Excel Automation. That would also fit your use case well.

Please vote for the feature request in Atlassian's system and tell them in comments how important that would be for you: https://jira.atlassian.com/browse/CLOUD-10966 

a_l_khan July 22, 2022

Thanks @Levente Szabo _Midori_ for help but the Plugin which you mentioned(Better Excel Automation) is not supported for JIRA Cloud. Could you please share any plugin which support JIRA Cloud Version, Thanks 

Levente Szabo _Midori_
Atlassian Partner
July 26, 2022

@a_l_khan 

Looks like my comment wasn't clear, sorry. What I'm saying is that Atlassian doesn't support automation by third-party apps at all, in general. It means that there is no third-party automation app that supports Jira Cloud, because it is not possible to build such an app that adds actions to Automation for Jira Cloud.

That's why I asked you to vote on the feature request above. Thanks!

Like • a_l_khan likes this
a_l_khan July 26, 2022

Thanks for clarification, Appreciated 

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