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recently used forms

Shashi Matha
Contributor
August 20, 2020

Hi,

 

How do i get rid of this "Recently Used Forms" on the customer portal for JSD? 

1 answer

0 votes
Katarzyna
Atlassian Partner
August 20, 2020

Hi,

You can't modify this page so it's impossible to hide this section.

Shashi Matha
Contributor
August 20, 2020

Any workaround you can suggest?

Shashi Matha
Contributor
August 20, 2020

@Katarzyna  any thoughts?

Shashi Matha
Contributor
August 20, 2020 edited

Attaching the screenshot for reference on what I am seeing in the OOTB configurationScreen Shot 2020-08-20 at 9.43.10 AM.png

Shashi Matha
Contributor
August 20, 2020

Any other useful tips (or hacks and best practices) to configure the OOTB portal features would be greatly appreciated.

thanks!!

Katarzyna
Atlassian Partner
August 20, 2020

Unfortunately, you can't do a lot on this page. You can extend possibilities of customer portal by using apps (for example, Extension for Jira Service Desk developed by my team) but due to technical limitations, vendors possibilities to extend the portal are very limited. 

By default, you can change a little visual aspects, such as logo, background, button/text color. You can also add announcements or embed customer portal widget on your pages. 

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