Reponse 403 from the REST API (Missing scopes when there's not)

[matéo]

Hello everyone,

I'm currently running into a big problem: I can't send request to the REST API.

In my case, I want to get the list of all organizations in my project, so I'm using 

GET /rest/servicedeskapi/organization

I'm sending it with the correct headers, and my acces token, juste like in the documentation.

But I'm getting a 403 Response, saying this:

Reponse from Atlassian API: 403 {
"errorMessages":[
"Access to the resource was denied due to missing scope grants. Your app was granted the following scopes: [manage/org/public-api].
The resource can be accessed by having one of these groups of scopes:
* [read:organization:jira-service-management]
* [manage:servicedesk-customer]
"
]
}

Although I have read:organization:jira-service-management & manage:servicedesk-customer in my maniseft.yml

permissions:

  scopes:

    - read:jira-work

    - read:jira-user

    - read:organization:jira-service-management

    - manage:servicedesk-customer

I've also forge install --update correctly, and deployed multiple times already.

I really hope someone will be able to help me, this is really important for my job.

Thank you for reading this.

[Sameh Mohamed]

https://community.atlassian.com/t5/Jira-questions/Can-t-access-sprint-data-due-to-permission/qaq-p/2085459#M543085

Same issue here. did you find a solution ?