Reporting Detail

[Deleted user]

Hello,

When I go to the reports section, I can export a report with the number of tickets created an resolved,

Is there a way to export reports with a bit more detail such as a list with the titles of tickets?

Thanks

[Evan Underwood-Harley · Accepted solution]

You should see when creating the report you are using a filter, which by default may be the project name.

You can get a list of the tickets by going to the top navigation bar -> search for issues, select advanced options, then re-using the filter from your report with some extra parameters to get a list of all the created issues in the last 30 days, and a list of all issues resolved in the last 30 days:

project = Your_Project and createdDate > startofday(-30)

project = Your_Project and createdDate > startofday(-30) AND status = Resolved

You can then export these results to excel, csv and it will include all the details.

There is also the option to use a number of plugins to create better reports which include much more details (https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?hosting=server&tab=overview)

Hope this helps.

[Deleted user]

Hello,

I seem to be getting a different view from yours, (see below)

I also can't see a top navigation bar,

Can you help with this?

[Evan Underwood-Harley]

Sorry that example was from jira server.

For cloud click the search button on the left hand side:

Click the advanced search for issues option below:

Then select the "Switch to JQL" option

You can then use the JQL queries similar to the below:

project = Your_Project and createdDate > startofday(-30)

project = Your_Project and createdDate > startofday(-30) AND status = Resolved

[Deleted user]

Yep that worked

Thank you, kind stranger

[Evan Underwood-Harley]

No problem!