Why can't I add a custom email address

Ryan Buffa
Contributor
September 30, 2022

I have added my domain and DNS records for custom email addresses. Jira says the domain is Active. I won't let me add email addresses on the email addresses tab. 

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Ryan Buffa
Contributor
October 28, 2022

The issue was that although I was a Site Admin, I was not an Org Admin. Once I was made an Org admin I could add email addresses. 

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