I am looking for an automation rule to compare a form smart value. If the condition is true an action must be started. I have made the rule below, but it doesn't work.
The form field is a single dropdown list. Whatsapp is one of the items in the list. with an if statement. If
Hi Evert,
You need to give the form field a Field key. Click on the field in the form while in Edit mode. The Field key field will be the last field on the right side. I suggest keeping this value short. Let's say you call it: fcm-feedback
Save the changes to the form, then refresh your Automation Rules page.
Then you update your smart value to be:
{{issue.forms.last.fcm-feedback.label}}
Call the Field key whatever you want, just make sure they match up. That should do the trick for you.
The smart value to use information from a form, when the the form submitted trigger is not used.
Example if the smart value
{{issue.forms.<uuid>>.last.FCM-Feedback reçu par}}
equals whatsapp.
The uuid of the field in the form can be found using the forms rest API (https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get )
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