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sending certain asset attribute to webhook through automation

Mohamed Saad Taha
Contributor
September 30, 2024

Dears,

 

Iam creating automation to allow Jira service desk data centre edition to send assets attributes to webhook but by default it when i choose the asset filed ID to be send it send the name attribute and key but I want to another attribute as below example :

 

asset attribute

Key : emk-2474 

Name : xyz

FQDN : xyz.test.com

 

by default when I add the asset filed to webhook it send the key and Name attribute but i want to send the FQDN 

 

Is there any Idea ?

 

2 answers

0 votes
Paul Ceronio
Contributor
December 15, 2024

Hi @Mohamed Saad Taha ,

We finally implementer Scriptrunner and our adopted solution looks like this:

(The manual trigger to be replaced by a status change when we have finalized a few more steps).

image.png

Otherwise, this is the solution suggested by Atlassian Support: 

How to update Asset object attribute using automation on Data Center

Regards,

Paul

0 votes
Mohamed Saad Taha
Contributor
October 1, 2024

Is there any Idea 

Paul Ceronio
Contributor
December 11, 2024

Hi Mohamed,

Did you manage to solve this?

We are currently trying to update an Asset attribute through automation.

Our developer has so far tried it via the web request automation, but what seems to be missing is access to the object ID.

Regards,

Paul

Mohamed Saad Taha
Contributor
December 15, 2024

HI @Paul Ceronio 

 

unfortunately no :( 

 

 

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