users of a project need to see the tasks separately from the customers

[eqzjr]

What do you suggest if the users of a project need to see the tasks separately from the customers and hide the issues of other customers away from their eyes?

[Divyanshi]

Hi eqzjr,

Thanks so much for your question.

It would be great to get a few more details on what type of user access you want to restrict. Then we should be able to help guide you.

In the meantime, you can read more about the various roles and user types within Jira Service Desk here - https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-agents-customers-and-roles
This may help you with your requirement.
You can also look at Jira permission schemes if you want to restrict access for certain users.
https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html

Thank you,

Divyanshi
Jira Service Desk