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Read about : moving to a streamlined incident UI in Jira Service Management. Is it a must?

Vera Valshonok
Vera Valshonok
Contributor
December 22, 2024

Hi all! 

 

I read news that Atlassian suggests to move Opsgenie to JSM, but i don't understand if its a must process which they will actually deprecate Opstein after or its just an option?

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Nikola Perisic
Nikola Perisic
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December 22, 2024

Hi @Vera Valshonok 

Where did you get that information? This is something that should be optional and not forcing customers to actually do this. Opsgenie will not be deprecated.

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Vera Valshonok
Vera Valshonok
Contributor
December 22, 2024 edited

Link deleted due to privacy safety.

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Nikola Perisic
Nikola Perisic
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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December 22, 2024

As far as I know, you shouldn't be forced to do something unless those are the payment tiers.

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