Hi,
Schema Name: Users&Devices.
ObjectType=Users
ObjectType=Devices.
I created a custom attribute "JIRA Id" and reference to users.
Ex: Krishnan object is mapped to JIRA Id and Chandra object is mapped to JIRA Id in Assets.
I created custom filed (Incident Creator) for assets to load the asset details in customer portal.
I have created a custom field (EmployeeName) for loading jira users.
My Requirement is:
I want to load the user asset details in incident creator who are EmployeeName field.
for Ex: Krishnan is in EmployeeName field so i want to load the Krishnan asset details in Incident creator field
Thank You!!
Hi @Chandra Mouli Bollareddy ,
What are the specifications of this "JIRA Id" attribute in the asset object?
Is it of type "User" ? If so, in your "Incident Creator" custom field, you can set a filter in the Filter issue scope (AQL). Something like
"Jira Id" = currentReporter()
Best regards,
Kris
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