Registration form language switch

[Dirk Conzelmann]

The JSD Support Portal Registration form is displayed only in German language. I cannot find options to enable other languages or switch to english as a default. We are using JSD Cloud. 

[Angélica Luz]

Hello Dirk,

Thank you for reaching out to Atlassian Community!

Just to better understand the issue and also for me to try to replicate here, I will make some questions, so I can use the same configuration on my site.

• What is the default language of the project?
• What is the default language of Jira (the one set on Jira settings > System > General configuration)?
• Is this happening even if the browser language is not German? 

Regards,
Angélica

[Dirk Conzelmann]

Hi Angélica,

• The default language of the project is English (USA)
• The Jira default language is German
• I don't know how to test this. The customers over the reply that they see a german page always.

[Angélica Luz]

Thank you for the details, Dirk.

I was able to replicate the same issue using German and other languages.

Searching for similar issues, I found out that this is a known bug:

• Jira system language overrides default support language and browser language

Please, click on "This affects my team" and also watch to receive updates about the bug.