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Request to set new Admin of domain

Bakong_Servicedesk
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June 26, 2025

Dear atlassian team,

We would like to ask for your help that 
our admin account rnimol@nbc.org.kh of domain :  https://nbc-payments.atlassian.net/  cannot login (stuck at two way authenticator) due to our domain changed. What is your suggestion on this case or you can add our new account as super admin and delete the current admin?

Best regards

 

2 answers

1 vote
Tuncay Senturk _Snapbytes_
Community Champion
June 26, 2025

Hi @Bakong_Servicedesk 

I recommend raising a support ticket directly with Atlassian. 

 

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2025

Hi @Bakong_Servicedesk 

I created a support ticket on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-427823

Our support team should be able to assist you there.

Andy

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