Request type

[Anna Arczynska]

Why I cannot see this https://support.atlassian.com/jira-service-management-cloud/docs/customize-request-fields-in-next-gen-service-projects/ insted of I have just such :( 

Summary
Type of reguest ...

and I can just add something, remove but I cannot manage where this field should be displad. 

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Anna Arczynska and welcome to the community,

Can you provide a screenshot of what you are actually seeing? Are you indeed on a team managed project, or on a company managed project? Are you an admin of the project?

[Alex Koxaras _Relational_]

@Anna Arczynska you are on the screen edit screen. TO go where you want you have to:

• GO to your project > project settings
• Issue types > Choose your issue type

And you will see the screen you want.

[Anna Arczynska]

I'm doing like this:

Is not correct? 

[Alex Koxaras _Relational_]

No, that's not correct. Are you on a Company Managed Project, or a Team Managed project as you suggested by the documentation? Take a look at the bottom left of your project. If you see this:

Then you are on a team managed project, and the instructions I gave you from my previous post should be good.

If you are on a company managed project then it's slightly different:

• Project  > project settings
• Request types > Click on the request type you want to alter
• Click Issue View

[Anna Arczynska]

Oh I was there before but I had hope that meybe i will be able to use this view from example. Looks  more user frendly :) 

Thankk you for the tip with Company Managed Project or a Team Managed I will pay more attention fort this now.

[Alex Koxaras _Relational_]

@Anna Arczynska kindly mark my answer as accepted in order to help others with similar questions. Thank you!

[Anna Arczynska]

Something like this: