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Rest api stopped working

Kevin Passey February 23, 2025

I am using an interface to an IBMi product which was working fine. It has now stopped working with the following error in the Rest api logs.

 

PLUGIN_LICENSE_ERROR","message":"The Parent Link is only available to Jira Premium users."}}

Did something change on the free version recently

Thanks

Kevin

1 answer

0 votes
Florian Bonniec
Community Champion
February 24, 2025

Hi @Kevin Passey 

 

With a free tier you can go up to Epic, you cannot have anything above, so you should be able to leverage Parent link from Task to Epic but not on the epic.

Link issue to a parent in your plan | Jira Cloud | Atlassian Support

Regards

Kevin Passey February 24, 2025

Hmm this is odd it was working - I've upgraded to the paid plan and still I get this error in my rest api logs - and no data of course

Florian Bonniec
Community Champion
February 24, 2025

Are you querying a company managed or Team managed project ? What is the end point you are calling ?

Kevin Passey February 24, 2025

Team Managed project - triggering a webhook which does fire. endpoint is my host listening on 443 - in the rest logs I see the PLUGIN_LICENSE_ERROR

Kevin Passey February 24, 2025

I've tried this with a  new company managed project - still getting the same.

Florian Bonniec
Community Champion
February 25, 2025

Not sure to understand, what is the endpoint to call on JIRA side that answer you this message ?

Kevin Passey February 25, 2025

I'm told by Jira tech people that it has to do with the Parent Link and that the interface should not use it. "Seeing how you are on the Standard offerings for now Kevin, please rest assured that you can safely ignore the field for now, and that it would have no bearings on your operation as long as you do not want to use the Advanced Roadmaps offering (via a Jira Premium subscription)"

Kevin Passey February 25, 2025

Thank you Florian for taking the time to go thru this with me.

It has taken some time to be implemented - I need to get my interface updated as suggested by the Jira Tech's and ignore the parent link for Free/Standard

Thanks again

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