Series "Filter" is not loading for new reports

[Oliver Moore]

I'm having an issue in JSD Cloud creating custom reports. If I create a new report and look to add a new series using created, the "filter by" option never completes loading. It just has an animated grey box that never completes.

This does not happen on the OOTB Bug report but on every other report. Anyone seen this?

[Miguel Morales Gonzalez]

Thank you this worked!

[Oliver Moore]

just found that this is chrome only, and works in incognito mode, so assume it's something  cached. Mental note, try another browser/incognito first!

[Oliver Moore]

ok - so that want's it - seems I have to edit one series, save, then close browser and edit next series... Odd

[Oliver Moore]

Forced refresh also works on Edge rather than closing.

[Marc Baker]

I'm having the exact same issue in Chrome this morning.

[Oliver Moore]

For Chrome I found you needed to close the incognito browser each time. For Edge (latest chromium based) doing a forced refresh after each series edit worked to have the filter show.

I've not tried firefox

[Marc Baker]

@Oliver Moore - Have you already opened a ticket that I can link to?

[Oliver Moore]

Not yet - wasn't sure if it was just me - go for it