Service desk portal- Submitting a request

[Monica Yost]

Hi ,

I am trying to find a way to create a support request template .

At the moment if a user submits a support request within the portal they only have a summary column 

I would like to be able to create a more detailed support request template and also have different templates for different issues raised.

Is this possible?

[Joshua Sneed Contegix]

Hi Monica,

Herre are the guides for setting up Requests for Jira Service Desk Server and Jira Service Desk Cloud.

Cheers.