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Service management project visibility

Andrea Dieguez
Contributor
March 9, 2023

We have noticed that by default, when we create an assistance management project, it is visible to all customers although they are not added under "People" 

So we have to hide each Test portal within the Customers\portals

Can this be changed so that they are hidden by default? I have seen other articles but any one related with this specific topic, thank  you in advance!!

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Benjamin
Community Champion
March 9, 2023

HI @Andrea Dieguez ,

 

If want to make sure it's only the people you add to the people/customer list, you must set the option stated in this link:

 

https://confluence.atlassian.com/jirakb/limit-jira-service-management-visibility-to-customers-on-portal-779160886.html

 

Hope this helps.

 

-Ben

Andrea Dieguez
Contributor
March 16, 2023

Thank you @Benjamin 

Like Benjamin likes this

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