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Setting up inbound call routing with Twilio

Richard Landman
Richard Landman August 19, 2025

Hi, I have an issue with setting it up. The inbound part is working and the calls are coming in and the alerts are being created. But the call is not forwarded to the agent. We have setup voice notifications with a verified number and added our country code to the GEO list of approved destinations.

 

Alert log: The dial operation at 31-60000000:Agent Name was failed; no one left to call.

 

What am I missing?

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