Survey Active Customers?

[Victoria Bak]

Can we have a survey attached to the Portal, but not associated with a specific ticket?  Or asked another way, is there a way to survey active customers -- NOT tied to a specific ticket?

(I pulled this out of another thread.  I hope that's OK.)

[Pedram Mireftekhari]

You can either send notification to the customer through automation or have a link to your survey in the banner part of portal

[Victoria Bak]

Thank you for your helpful response

[Victoria Bak]

I can create the customized survey.  I can add a note to the banner part of the Portal, but I'm having issues having a shareable link to the survey.  Any thoughts there?